Terms of service

1. Acceptance

By using ozclothingstore.com or purchasing our thermos cups/ceramic cups, you agree to these Terms of Service.

2. Products

We sell high-quality thermos cups and ceramic cups. Product details (material, size, color) are as listed on our website. We reserve the right to correct product information errors or update product offerings.

3. Orders & Payment

  • Place orders through our official website.
  • We accept major payment methods (credit card, PayPal, etc.).
  • Your order is confirmed once payment is successfully processed. We will notify you promptly if an ordered item is out of stock.

4. Shipping & Delivery

  • Shipping is available to relevant regions (details in our Shipping Policy).
  • Delivery times and shipping costs are calculated at checkout based on your location.
  • We are not liable for delays caused by third-party shipping providers or unforeseen circumstances.

5. Returns & Refunds

  • Eligible returns and refunds are subject to our Return Policy (unused, undamaged items within the specified period).
  • Customized products are non-returnable unless defective.

6. Liability

We are not responsible for any indirect or incidental damages arising from the use of our products. Our liability is limited to the purchase price of the product.

7. Changes to Terms

We may update these Terms of Service. Updated versions will be posted on our website, and your continued use of the site constitutes acceptance of the changes.

8. Contact Us

For questions about these terms or our products:
  • Address: 20 Rue de Bayard, Toulouse, Occitanie 76513
  • Phone: +33673760629
  • Email: support@ozclothingstore.com